The AppNeta service is upgraded on a bi-weekly basis and the upgrade generally requires a service interruption. The upgrade is rolled out over the course of several nights beginning on the date of these release notes. Check to find out when your service instance will be upgraded; you can discover the name of your service instance by logging in to AppNeta and examining your browser address bar. Remember that always has the most up-to-date information regarding maintenance/upgrade events. We encourage you to subscribe so that you receive a reminder just prior to any service window.

There are caveats you need to be aware of:

  • During the service window you might not be able to log in.
  • The upgrade won’t produce any gaps in your monitoring history.
  • Advanced voice assessments and PathView voice/video tests that are either scheduled to start or are running during this window will need to be restarted.
  • Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

TraceView has a different release process: New features and fixes are delivered on a continuous basis and the service does not need to be interrupted to do so. However, to avoid ad hoc announcements we deliver a summary of those changes at regular cadence and along with the release notes for other parts of the service.

Updates to come