TraceView roles and privileges

In order for anyone to log in, they must have a user account in some organization. After logging in, user role determines what actions are allowed. There are two user roles, user and admin, and their privileges are described below. If you are an organization admin, you can invite new users and edit their accounts from the manage users page.

Action Admin User
View tracing data
Enable/disable features
Re-configure apps
View billing information
Change tracing plan
Edit org info
Invite new users
Add remove users/privileges

TraceView billing

Billing for TraceView can be based on either host count or RAM utilization. Host count is simple: hosts are defined as instances of an operating system, or containers running instrumented code. This typically includes app servers, workers, API servers, service tiers, but not databases, queues, or caches. The difference with RAM utilization is that instead of counting hosts, the amount of RAM available to each host is counted. For example, instead of four 1 GB instances counting as four hosts over the course of a month, they would count as 4 GB-months, the equivalent of one 4 GB instance. TraceView customers may monitor both production and staging/dev hosts, but regardless of plan, you are charged for production hosts only. A production host is one that’s assigned to an app that meets any of the following conditions: it is not tagged as ‘staging’; it exceeds 5,000 requests per day; it is accessible via the public internet.